Water Restored on Barrier Island, But Localized Issues Expected

NJAW: About 6,125 customers had water physically turned off

New Jersey American Water said this week that it was able to shut off water service to 6,125 customers before repressurizing its system in several barrier island communities.

The remaining nearly 2,800 valves and meters are still buried under sand and other storm-related debris, the company said in a statement Wednesday.

NJAW urged its customers to clear debris away from water valves following Superstorm Sandy so water service could be physically turned off at the street before the entire system was repressurized. This would prevent damaged pipes from bursting and potentially flooding properties, a spokesman said at the time.

"As we are contacted by customers, and coordinating with municipal leaders, we are turning some water services back on," the statement said. "So far, more than 200 accounts have been turned back on. We have five or more crews working continuously on the island, and are bringing in workers from around the state to ensure customers can get their water service turned back on when they need it."

The company estimates there are probably about 1,000 meter pits and hundreds of service lines – which run from the water main in the street to the meter pit – that have to be replaced.

Customers can call NJAW's customer service department at 1-800-652-6987 to inquire whether or not their service is available for turn on, and schedule it, if available.

With the exception of Lavallette, barrier island communities receive their water from NJAW, a private company, rather than municipal authorities due to the company's long-term lease on the mains there.

Municipalities handle sewerage service, however.

Meanwhile, in Brick:

New Jersey Natural Gas said work to restore service to the following streets will begin on Friday on the bayside only: 6th Ave., 7th Ave., Ellison Drive, Normandy Drive, Lake Court.

Random Poster January 03, 2013 at 07:25 PM
only took a natural disaster/hurricane/super-storm for NJAW to put money towards is water system infrastructure. just think... if shareholder were not involved in this company, they would have had the money, material and man power to get this task completed sooner for everyone.
Av January 04, 2013 at 12:53 AM
Amarican water sucks
Tired of the status quo January 04, 2013 at 04:29 AM
Thanks American Water you are now letting people know that you are turning off people's water! I wish you would have done that to me and many of my neighbors. After I was told by the township to winterize my home after the storm I came back to my house only to find out that your company had fixed a water main break and flooded out my home! Not only am I cleaning up from the aftermath of Sandy but, now I am cleaning up from your uncaring company! Heremisnthe best, when I contacted the company to bring this situation to your attention one of your reps had the audacity to tell me that he had no idea what I was talking about and the. He proceeded to tell me that I was being mean to him. Come on did he really think that I was making this up? When I told him that one of your water meter men came out and finally shut off mine and many of my neighbors water off at the curb he told me that this did not happen. So, I guess American Water you were wrong again and I was right!


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