Toms River Residents Warned of Water Company Impersonator Scam

The Ocean County Prosecutor's Office and United Water of Toms River warned township residents Monday of ongoing scams in which perpetrators are impersonating utility company employees.

“False identification and scams continue to trouble unsuspecting citizens who are unknowingly being persuaded into letting pretenders into their homes or onto their property,” said Joseph Coronato, Ocean County Prosecutor. “We also have the largest senior population in the state, and it is especially critical to continue to raise awareness among this group.”

Seniors have frequently been targeted in such scams in the past.

Residents of all ages are being advised to take extra precaution in protecting themselves and their homes by closely examining the identification of any person claiming to be from the water company or any other utility.

United Water employees wear uniforms and I.D. badges with the company name and logo. The badge also shows the employee’s color photograph, name, job title and date the badge was issued. Customers can also look for white United Water vehicles, which prominently feature the Company’s bright green, orange and blue logo.

"Our customers’ safety is our primary concern, and we want to protect them from any harm," said Jim Mastrokalos, Director of Operations for United Water Toms River. Customers should not hesitate to contact United Water if they have even the slightest doubt regarding the identity of the person at the door. This is especially important if they have not called for a service visit."

A customer who has doubts should have the person wait outside of their home. They can then call United Water at 877-565-1456 to verify that the company has sent someone to their home. They can also contact the Ocean County Prosecutor’s Office at 732-929-2027, or their local police department.